The Playstation 5 controller DuelSense injured me

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I recently bought a Playstation 5 and soon afterward my fingers started to tingle and go numb. First, it was my thumb on my left hand, and then the pinkie on my right hand.  I thought it might be related to how I was sleeping, but now after not using it for a week my hands feel better and I am ready to blame DuelSense.

Why am I writing this? Mostly as a warning to others. I had no problem using any other generation of PlayStation controllers. I tried turning off the haptics and anything that might vibrate but that didn’t seem to help. I researched online and others had the same issues as me. It is not insignificant the number of people who have reported problems with the new controller injuring them.

This is part of the reason that I decided to move to Steam. After fighting Sony for a refund, I don’t want to do business with them anymore. If you force your customers to hate you, then don’t expect us to ever want to spend money again.

Now to be perfectly frank I had problems the first time I tried Steam. The game wouldn’t play and they wouldn’t give me a refund. Just after that happened they changed their policy to allow refunds for any reason except an attempt to get a free game. That’s a pretty generous policy and one that I can support. They want people to feel confident in trying new games and so far I have spent about $100 buying Cities Skyline and some DLC packs.

Using my computer to game has been more comfortable than any Sony controller has ever been. When console games are less feature-filled than their PC equivalent when they look worse with a worse UI, and worse graphics the choice is clear. Console games had their day but can’t compete.

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