I tried 3 different prompts today in Gemini and they all gave me the following error: Violation
Gemini Enterprise is unable to reply as the prompt violates your organization’s defined security policies.
Now this isn’t the first time I had seen this error. It happened occasionally in the past but it wasn’t a big deal because normally I would say I am an individual and it would then tell me. Today that didn’t work.
I clicked on the help button and it started a chat. I told the rep what happened and he asked for a screenshot. I sent him the screenshot and he said this is a known issue and they are working on it. He asked for the diagnostic information that I provided and I shared it with him. He said he would email me when it was working.
So good support but terrible user experience. I had to go back to ChatGPT temporarily and run the question that I had. To be fair, ChatGPT has also had times where it failed to work and it failed to work often. So the fact this happened to me was a non issue. Nothing is perfect and there are plenty of AI’s to use to ask questions to.
Why am I sharing this? Just to say that it was a good feeling knowing they were already aware and working on it and that I am confident that soon it will be fixed. Google has said they are an AI company and I know they will fix it. But if they don’t, guess its time to investage the alternatives.