If yo u don’t like gray areas working as an employee, it gets worse when you are a consultant.
I don’t think this will ever change. You have to be able to tolerate ambiguity and work when the path is rarely clear.
For example once I was working at a company as their Intune consultant and I didn’t have access to Intune. I had to ask people to take screenshots to do my job. That was interesting. It had to do with the machine that I was setting up not having the proper access, and that being one of the problems I was trying to solve. I figured it out and eventually I got access.
Another area has to do with company hardware. Many times they send you a computer and then don’t seem to care if they get it back. One of the things that bothers me is that if I send it to them how they sent it to me, it is likely there will be a problem. The package they send things to you are rarely well protected and of course they are insured. I make sure that I send it back in the most protected box I can and it is insured. I am not going to pay for a computer because they were too cheap to send a proper packing box.
You have to treat things with more care that often employees have for the equipment. Sometimes you get defective equipment and then you have to send that back as well. That has happened to me and it can be frustrating especially when it interferes with your ability to do your job. That’s why when people used to tell me they were having issues, I could easily empathize with them.
There is nothing wrong in dealing with gray areas in life. You just have to have the patience to accept that rarely are things the way they need to be to get work accomplished.