Second Wednesday of the month is great for IT people

The Second Wednesday of the month is great for IT people. Why? It shows the people we work for that we can solve problems, and that Microsoft solutions always need to have band-aids applied.

The reason why this is that the second Tuesday of each month new updates are pushed out to computers. People upgrade their computers, and they restart their computers, and then the next day there are issues. It is clockwork precision. You expect heavy and busy Mondays and patch Tuesdays as they are called.

windows_8_vs_windows_7Sometimes the issues are known and the workarounds need new workarounds. I am convinced that it is Microsoft just trying to force people to the newest junk they are selling. Yes Windows 7 is better than XP, but they still have plenty of issues and plenty of old problems still linger.

For example, many people have problems getting devices recognized that should never been an issue. When someone buys a keyboard, mouse or so on, it should just work like it does with the Mac. This is still a problem for plug and play. Installing drivers should only be because of additional functionality, not to get basic functionality.

Wednesday morning I always expect to see a pattern in support requests. So when two people have an issue, it probably signifies a bigger problem and then the fix gets communicated out to the team if it hasn’t already. Fixes that potentially apply to more than one person should always been communicated with a tech team, so that we can learn from others experience and provider a cheaper resolution the second time it is encountered.

What I have seen is that many Wednesday issues are because of Internet Explorer. Even with the newest versions, its tight integration into the OS causes no end of issues for websites. It is sad that third parties do a better job with Internet Browsers than Microsoft can. I was sad to see Netscape die. I always thought it was better than IE. I use Firefox now, after using Chrome for a long time. I mentioned in an earlier post why I stopped using Google products and I am very happy for that decision. Firefox now works better than Chrome as I said in an earlier post.

Anyway, I hope today the patches of yesterday didn’t affect you. Good luck Microsoft users!

Is the Save As dialog box in Windows 7 not coming to the front anymore?

I had a friend who had this problem and we did the following trick below and it worked. Thanks Tylerg.

This is a fix that worked for others:
a)    Open registry, click Start, Type regedit and press enter.

b)    Locate the key:  HKEY_CURRENT_USER\Control Panel\Desktop

c)    On the right pane right click on the following key and select modify:

d)    ForegroundLockTimeoute)    Select Base as decimal and then type 0 (zero) in the value data box and click on Ok.

f)     Exit from registry and restart the computer.

This occurred after a Microsoft patch Tuesday update. Many times after patch Tuesday things go wrong and you have to fix them. It especially is bad if you use any registry edits or hacks to support unsupported software. Some companies ban registry fixes, while others don’t seem to care. I prefer the companies that ban them since it helps to standardize client configurations and makes it easier to support and troubleshoot in the future. Its very difficult when you have a team to start making untracked changes to software.

What else is interesting about this is that Windows requires so many regedit fixes for software. I am so glad that Apple doesn’t have this issue. Apple used to suffer from a similar problem with corrupt plist files, but rarely is that a problem anymore. I personally haven’t had to fix that for several years and hope that part of the Mac history is past.

Its difficult for businesses to support such rapidly changing software. Windows 10  promises to have updates, and from what I have seen, early adopters of Windows 10 are complaining about the constant updating. Of course bleeding edge people will put in more effort, but I have to wonder if this is just a sign of things to come. When Microsoft has the ability to update anytime, why wouldn’t they use this as frequently as possible to advance their own interests? There are many articles already that talk about how Microsoft is going to ban or possibility delete illegal or pirated software, and that it is spying on its users even when features are turned off. This is hopefully something that will change and their commitment to user privacy continues as their words have said.

I like the fact that software is proprietary and contained with one person to be responsible like Microsoft or Apple. As much as I like and use open source components for clients, at the end of the day you need support and security and right now proprietary is the way to go in my opinion. Open source is so vast and the lack of people with those skills are apparent. It was always the problem for Apple for corporate adoption is that they had a hard time finding people skilled in Mac support. Open source is no different. Now both mac and open source people are growing, but most IT people are Windows people for better or worse so that seems to be the main reason Windows is so popular. Its certainty not because of its merits, because clearly Open source and Mac are superior.

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