So I was in a friends Ford Explorer 2015 and I used this Sync system. It had some helpful and unhelpful things if you are thinking of choosing a car based on its electronic features.
First I should say that nothing in my opinion beats the Lexus Enform system. It is beautiful and with lots of features. I also like the Chrysler Uconnect, which was fairly easy to use. The BMW system is complex but it is logically designed. In last place was this MS Sync powered system which was confusing and not very responsive.
It didn’t help that my friend’s car didn’t have navigation. The error message when you hit navigation said “insert SIM card”. Not the best message to give the average person. It should say instead, this feature is unavailable. Or even better, don’t offer a feature in the interface that you don’t have. It is a waste of time and energy.
As far as the Sony powered sound system the Ford had and was controlled by this system. It was average at best. No amount of adjusting the sound really fixed the hollowness of the speakers. But that isn’t the fault of the Sync system that is can’t fix a lack of good sound options. What was the fault is that the system was pretty stupid in how it dealt with light.
As you know if you have any car from probably 2005 and newer, is that there are sensors for light on the car that try to adjust the car based on the amount of light they receive. So if you go in a dark tunnel, many cars will automatically turn on the lights and dim the in dash LCD and interior lighting. The problem with the MS sync system is that because the day was overcast or shadows from trees on the road, it kept switching from being brightly illuminated to dark contrast. It was irritating when the dash stay dark even though it was fully light outside. This isn’t just an inconvenience in adjusting the sound/temperature it was also affecting the dash that tells your speed. A dangerous oversight in my opinion.
Does it connect a iPhone and play? Yes. If you care about sound quality you probably aren’t buying a Ford. The voice control isn’t very smart. It wouldn’t recognize anything I clearly said to it. It probably was because there were other people talking in the car. It is a disappointing system. I would not recommend you by a Ford if you like electronic conveniences.