PDF’s problems displaying in Chrome or IE

For years, web browsers have had problems displaying PDF’s in Chrome and IE. It doesn’t seem to matter the version of the browser, or the PDF viewer, it often caused heavy-duty pdf users to have issues. The issues ranged from not displaying, to getting a vague Adobe PDF error, to crashing the browser. I read and did everything I could to fix this issue including updating the Adobe Professional application, updating the browser, clearing the cache, resetting the browser, doing the Hokey Pokey and turning all about. Nothing seemed to be the permanent fix for this.

Finally I realized that if you can’t fix the issue in the browser, maybe the best thing is to disable viewing PDF in the browser. I went to the Google plugin settings and disabled the built-in Chrome PDF viewer and since the Adobe PDF viewer wasn’t listed I didn’t need to disable it. Then when someone clicked on a URL to download and view a PDF on the web, instead of viewing it in the browser, it downloaded and opened up in the PDF application. This seems to work very well, and it didn’t give any errors.

I am sharing this to say that if you can’t get something working after a few years of working with the system, perhaps its best to avoid the “feature” and just do it another way. The person who needed this was happy it was viewable in the program and that she was able to see the PDF. I had done all of the suggested troubleshooting, but since she views hundreds of pdfs everyday she needed something that was rock solid.

Using Firefox or Chrome means more loyal employee

Apparently a study shows that if you use Firefox/Chrome you are a more loyal employee and stay at a job longer. I wonder why?

I switched from Chrome to Firefox last week in an effort to avoid Google collecting any more personal information about me. It is ok. I am not crazy about Safari. It seems to have problems with sites that have movies/media. Too often Firefox acts sluggish as well, but we are talking slightly slower than Chrome which is fine.

I haven’t seriously used IE for years. It was only used to download other browsers. I wonder if that is why they decided to revamp it? Some companies had to change the name of their cars because the name had a negative connotation. For example Chrysler Sebring. That car was bought for fleets, and was a terrible car in every respect. They made some changes and called it the 200 and it was suddenly a winner.

What else is interesting about this is that it was done for a call center retention efforts? Isn’t this so typical trying to find an easy solution to an obvious one? I had a gf once who worked in a call center and I call tell you that the job is the worst. You aren’t treated respectfully, the pay is low, and there is little or no chance for advancement. It is no doubt that 45% of call center workers move on. There isn’t any other option they are given. If hiring an employee is so expensive, then that seems like an easy justification to pay more and try to keep the best. Isn’t this what a manager is supposed to do?