So this article discusses how science shows that open-offices cause problems. This is interesting since this information has been known for some time, yet many businesses still use an open-office configuration.
I have seen companies that have totally open offices and no private spaces whatsoever. Very few honest conversations happen, which are key to prevent misunderstandings. Almost everyday when people communicate they also miscommunicate. When you can honestly and privately address these, everyone benefits. However in an open office you can’t talk honestly among many other things.
It is kind of crazy that managers in open-office plans have private offices while the rank and file don’t. If managers need to have private space that is quiet to focus, why wouldn’t everyone need it? I have seen that in those companies those who don’t have private offices resent those who do. That doesn’t help office politics or cooperation.
Perhaps this will change when companies can better quantify sick days, and miscommunication caused by the open office plan. Until then, this is one of those mistakes that businesses do and workers have to live with.