I received an email yesterday saying that my online music service Mog was going away and going to be replaced with BeatsMusic.
The Pros – Most of my music was transferred within 24 hours. So that was nice. Two albums were not, one which was parental guidance and one which was not. I was able to find the album with PG, but the second one was not available from that artist. Not a big deal. I like the album but nothing is perfect. The app is more responsive on iPhone than Mog was when you interact with it.
Update: I sent an email to customer support for the missing album. Their advertising said that their library was “built on” the Mog library which doesn’t seem to be the case. To be fair, other music services haven’t had all the albums I’ve wished to listen to. If its not possible I will accept it, but the impression is misleading.
Update 2: It might take six weeks to get the missing album. More importantly is that I just realized I am missing a playlist that contains at least 50 individual songs. I sent an email to support about it. Waiting for the update.
The Cons – The interface is not intuitive. For example, I created a playlist but I can’t seem to delete it. Their FAQ didn’t solve it, and the first level support was useless. They said they would escalate the issue. I don’t think that they have updated their instructions because it isn’t matching what I am seeing in the iPhone app. The design is very web page centric, and I liked the design of the older mog service more. Also the webplayer is not as good as Mog, but the selections it is choosing are interesting. I had to comb through more music on Mog to find albums I liked, but there is still 90% that is filler. I have given it information on a couple dozen albums/artists so perhaps in time it will get smarter.
Update: It turns out that the instructions were not clear. It was not available on the webpage, but only through the app. This is something that Mog had. The way to do it on the iPhone is not intuitive and awkward but possible.
I’ll give this a month and see if it grows on me. If it doesn’t, I may just go back to evaluating online music services. I still like Grooveshark, but their lack of iPhone app is irritating. It is dangerous to try to adjust the iPhone in traffic when picking up my friend in his car and I can’t accept that risk. I’m not crazy about the backers of the project either, so I might disconnect just because of being forced to move off mog.
I have been researching and I found this very helpful article with a great chart. You should visit this page. It breaks down like this:
So I have to immediately throw out Spotify for its offline storage limit. I have to throw out Slacker/Rdio for its low audio quality. Google play gets the boot for its anti-competitive practices. I just tried listening to Slacker and it sounded terrible. How can people accept that?
Rara is another music streaming service like Slacker, Spotify, iTunes Radio in which you can’t select music to play on-demand. To me, that puts it in the not interested category. Rhapsody/Deezer I have already tested and found them to be lacking. Avoid.