Stories from my Past: Did you listen?

It is surprising isn’t it when you tell someone something and they don’t seem to listen. It makes you wonder why they even bother asking.

Once when I had a full-time job I had a recruiter call me and his first question was if I was working as a consultant or full-time. I said full-time. Even if that is on my resume on LinkedIn you still get asked that question. The recruiter told me about a six week temporary opportunity, and I waited for him to realize that a full-time worker would not take a temporary position but he did not. I had to interrupt and say “I said I was full-time so this temporary assignment wouldn’t be interesting to me.” He realized his mistake and admitted that I had said I was full-time, apologized and asked if I knew anyone. I did not.

It is great that you can communicate your needs, but first you have to find the right audience to communicate your needs to. I am unlikely to listen to this person again. If someone doesn’t listen on the first meeting, then you have to wonder if it their character or if they really have the experience to help you find a better position. Listen I know people make mistakes and have a tough day, but on your first impression making a mistake isn’t going to motivate me to want to help you.

It is better to email someone, have time to reflect what they said, and then call. Calling first often interrupts someone who is working and makes it seem as though their time isn’t valuable. It is an interesting way to try to make a sale isn’t it? You have to sell the job so you want to make it as easy on your potential client as possible.

Avoid Sucuri because of deception

Source: Sucuri Security Uses Bad Data to Try to Scare People into Using Their Service | White Fir Design Blog

The more I learn about this company the less professional they seem.

I used their free online security scanner to check my site because there was a recent WordPress infection that was rapidly infecting sites. The Sucuri scanner said that I had a problem with one post that referenced a photo that was hosted in a Russian Domain. Simply because the photo was hosted in Russia, it was flagged.

The warning was over the top. Rather than go into detail about what it found and why it was a problem, it simply said suspect domain. A domain that hosts a photo is not guilty. There has to be more than that. So I researched if “false positives” were a problem with Sucuri and unfortunately it is. This company seems to not only try to scare people with hacker tactics, but also cause problems with legitimate businesses. Rather than helping people understand and avoid future problems, they seem to prefer to profit from people’s fear and try to get them to sign up to monthly charges for poor service.

I sent in an email to them pointing out that a photo being hosted in Russia doesn’t make it a security problem. As I read other people’s experiences of this company and even their own blog, they didn’t come across as professionals. Take this for example:

Oh my!! Yes, an every day realization that we have come to live with.

And at first glance you might agree, but as in most cases all things are not always so clear superficially. So you can certainly empathize with this knee jerk reaction, fortunately we’re going to help provide some context and what to do.

Condescending and arrogant. It doesn’t matter if you know more, if you come across as a jerk, you aren’t going to help people you are going to turn them against you. More importantly, sarcasm doesn’t help people accept the facts that you might have. If you have facts then just state them. Don’t try to analyze or offer psychological analysis for something you are not qualified for. Often knee jerk or intuition is correct, and if your intuition says to stay away from someone who strikes you as a jerk, you are probably right there as well.

Avoid this company and your life will be better.