Itunes returns to an earlier interface

I used to use Itunes for years. It worked pretty well to manage music. Then Apple started to add all kinds of features on it, and the interface got so complicated that it was no longer easy or fun to use. At the same time, frequent Itunes updates kept coming out and better options for getting music online were available. I stopped using Itunes and haven’t regretted it.

I can understand why people would want to use Itunes. For most people it is the easiest thing for them to use. It’s already installed and the Apple geniuses will help them with it for free. The problem is that when you really start to use it, it breaks down and doesn’t work very well. For example, the interface.

Itunes returns to an earlier interfaceApple has always had a strong interface that is intuitive. It is part of the appeal of Apple. So for Apple to change interfaces it is a big deal. I was surprised at many of their design choices in the past. For example, Steve Jobs wanted huge icons in the first version of OS X. It seemed more like a toy than a useful thing. I understanding wanting to show of the technology but it was more than a little ridiculous. Fortunately subsequent versions toned down the childish styling, into something more subtle and elegant.

Itunes has always been a difficult program because Apple has tried to stuff too much functionality into it. I used to help people daily with it, and the average person struggled with it. Of course separate applications might have been better, but customers didn’t really have that choice. Really this was a failure of design, and a glaring failure for Apple. I am not a designer but I thought the interface was inconsistent, and obviously more of a comprise between different ideas than a unified theme.

Now Apple says that the next version of Itunes will have the older interface with the left side navigation. People seem to understand left side interfaces with tabs at the top. It is an interesting choice, and one they rarely make. Apple rarely changes its interface in such a public way and admitting that people prefer a different style than Apple suggests. Steve Jobs famously said that people don’t know what they want until they are told. That doesn’t seem to be the case. Or rather, it says that public feedback is taking the place of a better idea of how to manage the Itunes challenge.

Instead of Itunes I have been using Tidal to listen to music which is a streaming service. I don’t want to hold onto music because my tastes change too much for that. My intuition says that iTunes is going to get the ax like iPhoto/iWeb because it was a failure of design. A new app will combine the podcast app and streaming music. Well whatever it is I hope they listen to designers and test it.

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Check your iPhone for suggested contacts

Strangely when I was typing an email today a contact for a company I worked for years ago came up. I had deleted those contacts, so there is no reason why they should have shown up. I verified that the contacts were deleted by going to and they were not in my account. So where did they come from?

I don’t sync my phone to my device. Even if I did, I have reinstalled my computer and never use iTunes. I used to love iTunes but it got too complicated and the interface was just terrible. It was more confusing to use with each version and not worth it for anything.

iphone-education-application1I have to think that because the device was the same as what I had been using when I worked at that company, it had a cache on the device. Yet I remember deleting those cached contacts after I no longer worked for that company. I guess the next time I work for a new company I will just delete everything on my phone and that will solve the problem. I could erase everything on the phone now and that should solve the problem as well. I just might do that since it is a quick way to solve the issue.

The other part of this is that as far as data security goes, this is a terrible thing. Those email contacts were private to that company and they should never have gotten into this position. Even if your phone is wiped, it shouldn’t copy Exchange contacts into your iCloud contacts. Apple should be smart enough to ask the user “Do you want to synchronize your work contacts to your personal account?” That would trigger people to say “no” and prevent this from occurring. Why put your core customers in this position?

Update: Wiping the phone does not fix the issue. I deleted them manually from the pop up in the mail program. I have done this before so if the issue occurs tomorrow I will call Apple and update this article.

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