Tagged: cisco

Cisco AnyConnect VPN can’t connect over Wireless

This was a problem with a Mac user working from home.  You can read the details here. benhar states “Turns out the cause was his ISP. The original installer never terminated the cables properly in the outside junction box. They were just laying on the ground! Plus his equipment was like 7 years old so that was replaced too. He says things are working better than before.”

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Cisco support disappointing for wireless Access points

I support a client who had a (Cisco) Linksys Wireless G router and the power supply adapter died.  I spoke to Cisco support today to find out how to get a replacement power adapter and the support rep said that they don’t offer them.  She suggested that I would need to find a 3rd party adapter  to fix it.  When I told the client this, they threw it away and asked me to start replacing their networking infrastructure with a vendor with better support.  Any ideas?

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