Tagged: Cisco Systems

Is 10.7.2 crashing often for you?

Apple TV at the Macworld 2007
Image via Wikipedia

It has been for me. I opened Console and it said that the last 5 crashes were due to the presence of Cisco AnyConnect software installed. I had a friend give me version 3 so I have been trying it. Well I didn’t have a VPN session going when it crashed, but the module was still loaded and it was indicated as the problem.

So I have uninstalled the program using the Cisco Anyconnect uninstaller and restarted the machine. I am trying to recreate the crash, but what I have done in the past to create the crash has not triggered it. Have I found the solution for you?

Other research at the Apple forums said it was the system UI server. This was a problem in Snow Leopard too, and seemed to be fixed then by throwing away the UI preferences. You can throw it away by going to your own user folder ~/Library/Preferences/ByHost. Throw away that entire folder. I am going to do that if it crashes again.

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Cisco AnyConnect Software and 10.6.8 problems

Graph of typical Operating System placement on...
Image via Wikipedia

Apparently some users have had problems with Cisco AnyConnect Software and 10.6.8. It seems that after installing the newest OS, that CAC has problems getting and staying connected. This software has had problems for some people for several years, and here are some solutions to fix them that have worked for others.

  1. Upgrade your version of Bonjour or disable it. This can be a problem for machines that are 10.6.3 or earlier.
  2. Use Ligion to restart the Cisco VPN service. Google this term and you will come up with the command used for this.
  3. Uninstall and reinstall the software. This seems to fix it for some people.
  4. Disable third-party software like Anti-virus software, firewalls or programs like Little Snitch.
  5. Disable or better yet, uninstall old versions of Cisco VPN software.
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Cisco Valet Plus (M20) Review with Mac computers

Stack of Cisco routers in run-down arcade
Image by Route79 via Flickr

Cisco Valet Plus (M20) Review. This is supposed to self-configure in 10 minutes or less. The reality is that several reviews I have read from knowledgeable tech bloggers had to call technical support. One of them said it was “a rare mac bug being fixed in the next week” and the other had to take remote control of the computer and configure the software. So if it doesn’t work, prepare to invest some time in trying to get it to work. I was suspicious of this software being able to self-configure, but perhaps the reality is that there are too many factors for self-configuring to work.

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1082 Uninstalling the Cisco VPN Client on Mac OS X – Help Desk

1082 Uninstalling the Cisco VPN Client on Mac OS X – Help Desk.  Nice steps!

Uninstalling Cisco VPN Client via the Terminal

  1. Open your hard drive.
  2. Double-click Applications > Utilities > Terminal.
  3. On the Terminal screen, type cd / (that is, “cd”, followed by a space, and then “/”).
  4. Press Return.
  5. Type cd /usr/local/bin (that is, “cd”, followed by a space, and then “/usr/local/bin”).
  6. Press Return.
  7. Type ls and press Return. Verify that vpn_uninstall is in the list results.
  8. Type sudo ./vpn_uninstall (that is, “sudo”, followed by a space, and then “./vpn_uninstall”).
  9. Press Return.
  10. At the Password prompt, type in your administrator password and press Return. Note: no characters will show up when you type your password, but it accepts whatever you type in.
  11. A prompt to confirm deletion will appear. Type yes and press Return.
  12. A second confirmation prompt will appear. Type yes and press Return.
  13. Once the process has completed you will see the following message: “Cisco Systems VPN client uninstall completed successfully.”
  14. Type exit and press Return. This will log you out of the Terminal.
  15. Quit Terminal.
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