Tag: Button

Finding a balance for sharing

Social media is helpful in many ways, but one of the dangers I think is the risk of oversharing. I think finding a balance for sharing is very important.

There are many reasons why oversharing is harmful both to the person sharing and those who read.

  1. You may be turned down for a loan. Banks and other financial organizations are looking at your social media account to learn about your personality. Why? One of the 3 C’s as we were told is character, and they want to see if not only you are responsible, but your friends are responsible. The theory is that if you have a friend who doesn’t pay a bill, you might be the same and the risk of lending to you in increased.
  2. There is no forget button. Whatever you share is forever on the Internet. It doesn’t matter if you delete the post, it will surely get archived and copied. You may feel good about something you share at the moment, but the future may have a different perspective on it. If you aren’t sure if you should share something, then don’t.
  3. Your words will come back to haunt you. I shared something once with the FCC when they sought public opinion on a decision they made. Ten years later when I googled my name it came to the top of the list. It wasn’t something that the FCC said they would share, but once I published it, it was out of my control. You should assume that anything you write on the Internet is public and part of the record forever.
  4. Your words can be used to harm others. You may write something with the intention of positive results, but as I said before positive intentions aren’t enough. There are tons of positive intentioned and ignorant people on the Internet. I try to write things that are supported by mainstream science, and not on any crazy fringe groups. However too often science discovers something new, and when that happens your advice is no longer accurate. So if you want to stand by your words, you need to constantly evaluate them with the new information that comes out daily and revise them when appropriate. Sadly 99% of people do not update their writing, so most information on the Internet is quickly outdated.

How do I manage these problems with what I write? I review things that I write everyday as part of the work of having this blog. I go through and try to delete articles that are no longer true or things that have a low interest by others. I always encourage the reader to challenge what I say, and the greatest compliment to me would be “I don’t agree with you, but it made me think.”

Everything in life has a balance, including sharing.

StumbleUpon doesn’t know how to treat customers

I have talked before how I sometimes randomly surf on StumbleUpon. I have found some interesting things, but for the 95% majority of my time it is a waste of time.

Yesterday because I am a heavy StumbleUpon user, they asked if I wanted to try their new design. Sure I am up for that. I tried it out and didn’t like it, and so I tried to give them some feedback. I clicked on something that looked like it would let me give feedback, but it send me to their “community” site. Lots of vendors have community sites so that they can try to avoid having real phone support. I did a search on their site for “feedback” but nothing came up. I randomly tried other words that I thought might allow me to give feedback and I found a link to a URL stumbleupon.com/feedback. I was thrilled! Now I can give my feedback. Unfortunately when I clicked on that link it said that the page did not exist.

StumbleUpon doesn't know how to treat customersThis isn’t the first time that StumbleUpon has been disappointing. I had a problem before with pages that had malware that weren’t caught by them, and I spoke to someone from their support. While he was a nice guy, their idea of technical support was inadequate. Rather than admit there is a problem, he tried to shift the blame. As a company if a customer brings something to your attention, you should thank them and not try to make excuses even if you don’t believe it is totally your fault.

So to keep this article positive, it is good that StumbleUpon is trying new things. I appreciated the fact that their new design brings up the pages faster. On the current design, when you click on the Stumble button it can sometimes take several seconds for the button to register and start loading the website. That is something that made me use StumbleUpon rarely, since I am not going to wait for bad programming. It is also good that the reports of their demise aren’t true. Even though they have issues, they are still out there trying to cultivate good content. I hope that one day they will introduce artificial intelligence to help sort the web into more useful categories.

Don’t waste a customers time, and don’t have broken links on your website.

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