Safari has issues with Flash

I have talked about Tidal before and I enjoy the service. I tried to access it today using the newest Mac OS and Safari browser, and had issues. The problem was when I played a song. It asked me to install Flash. Ok, I installed the newest version of Flash. Then I tried to play the song again and it stuttered and mostly didn’t play the song. When I listened to it in Firefox it started and not a single stutter.

This isn’t the first time that Safari has issues with Flash. For years I have tried to use Safari and it has always had flash issues. Since many free web games are flash, Safari isn’t a good browser to play free flash games. I used to use Chrome to play those games, but since have used Firefox. It seems to be more reliable, and Google as I wrote before doesn’t deserve support.

Safari has issues with FlashYes I know that Flash is being discontinued by Adobe. However it isn’t that way yet. Unity seems a natural successor to Flash and many of those free games were remarkable in what they could do. I don’t mind that flash is dying. It has been painful for IT people to support with constant updates. Plus the average person gets tired of always being constantly being asked to update. Even when it is set for auto updates, it requires things like rebooting or closing applications to fix. Annoying I agree.

Flash was a good idea but terribly executed. Many great ideas in IT occur, but get corrupted by so many reasons. Java was a great idea, but it became a mess. Safari was a good idea, but Apple should just give it up. I have tried to use Safari time after time, but there are always issues that prevent me from using it. Besides Flash, Safari has also had problems with compatibility with many websites or crashing. I think that third-party browsers are more stable just because they don’t try to integrate into the weaknesses of the underlying OS.

Perhaps when Flash is no longer popular I will give Safari another try, but I doubt it will be any more compelling than the alternatives.

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MS Outlook not updating? It could be a corrupt profile

People love to store as much email as possible in their email programs. Email was never meant to store that much email, and Microsoft says there are problems when there are more than a thousand items in a folder. I tell this to people who promptly ignore me, and then ask me to fix issues when it doesn’t work.

I had someone who wasn’t receiving any emails, and someone who I encouraged to remove excess emails. In addition she had many thousands of emails in that folder. She had stacks of sub-folders and hadn’t received email for days. In this situation it is sometimes caused by a lack of RAM, but she had 8 GB of ram and that was all she was going to get from the companies perspective. She had rebooted her computer, and compacting the email database didn’t help. Since she was in a rush to take care of her responsibilities, I decided to just recreate her email profile and that solved the issue.

MS Outlook not updating? It could be a corrupt profileWhy am I sharing this with you? Well besides advice of how you can fix the issue, the larger issue that is information needs to be organized. Email might be convenient and easy to search, but it is not easy to deal with and it is time-consuming. Everyone that I have helped that have had big email collections, reports slow speed and multiple issues. Sometimes they can’t find an email because the search index becomes corrupt, or it slows down their machine so it is unusable. For people who have extremely large email collections, I have even suggested a second machine like a laptop to be dedicated to dealing with email. I have been shot down each time. However if they followed my advice, not only would they do their work quickly, but they would have less email problems as well.

I can’t force people to take my suggestions. If people don’t want to have a smooth experience, I can only make the experience as pleasant as they wish to cooperate with my suggestions. It has been my experience that people want to do it their way, no matter how little they know or consider the consequences. I can’t help but think of another experience I had with another email user who had 30GBS or more of email. The typical user might have 4GB which is tens of thousands of emails.

That user asked me to help organize their email so I was patiently going through her email box and moving folders and waiting for them to copy. It was taking hours. I figured it was an all day job based on her amount of emails. She got impatient and took away the computer and moved folders so quickly that it caused Outlook to stop responding. She she took the job over I left. I found out that she asked another IT guy how she could “fix her computer not responding or updating her emails” and he said that she would just have to leave her computer on and hope it will synchronize. I never found out what happened after that, but I wouldn’t be surprised if she lost emails in her process of pushing Outlook too hard.

This is not to say that I know everything, but if you hire someone for their experience, let them use their experience. Or let them go and hire someone who is ignorant or doesn’t care.

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