My six-year-old equipment broke and I bought a netgear router. They told me the same thing too that they wouldn’t replace the equipment. Next time I will switch to the competition. I will be ending my ATT wireless/internet access next month. I can’t take it not working anymore. The $35 Netgear works far better than AT&T’s gatewire combo.
After months of fighting with an 8 year old modem from AT&T they finally relented and sent me a new DSL modem and wireless router. FOR FREE! I had called multiple times requesting a new modem and the standard canned answer was “we don’t give away free equipment”. Finally, after doing some research, I found a deal from Comcast that is the same speed and price. I didn’t want to change services, but they were giving me no option. After my 49 … Read More
One comment