Yes, human resource systems are tough. It is difficult to work with many B2B websites. They rarely test it enough.
OK I just got off the phone with the help desk for my FLEX plan provider at work. This is the 4th time in less than 24 hours I have been on the phone with them trying to submit a claim via the Conexis website. The reason I am talking about this is website usability, and interaction design. When it’s done right this process should have been a piece of cake. When it’s done wrong, (and the Conexis site is seriously messed up) it’s really wrong. So I … Read More
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