Why Service People Suck (via The Complainant)

I would argue that this person wasn’t really a technical person, but there is a time where you have to give up on old systems. Time is money as well.

Aw, I’m sorry we can’t fix your beloved but disgustingly outdated gadget; here, why don’t you buy this shiny new one at twice the price but half the capacity instead? This is a complaint from December last year, but I was reminded of it last Wednesday morning when I – well, you shall see, if you read on – and was irritated all over again. When I was in Matric (final year of high school for all you non-South Africans reading this), my very best fr … Read More

via The Complainant