How not to run a promotion – the Chef’s Hat (via Start Up Blog)

KitchenAid stand mixer. Taken by Colin Henein.
KitchenAid stand mixer. Taken by Colin Henein. (Photo credit: Wikipedia)

Also try not to throw knives at your customers.

I had a discussion with Luke Waldren who had a very poor customer service experience from the Chef’s Hat in Melbourne. For those who don’t know, the Chef’s Hat is regardred as the premier retailer in our city for restraunters, cafe owners and hard core Foodies. They sell a range of appliances and all things related to food retailing – except for the actual food. Luke went down to buy a a Kitchen Aid appliance, for which he knew there was a promot … Read More

via Start Up Blog

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