PDF’s problems displaying in Chrome or IE

For years, web browsers have had problems displaying PDF’s in Chrome and IE. It doesn’t seem to matter the version of the browser, or the PDF viewer, it often caused heavy-duty pdf users to have issues. The issues ranged from not displaying, to getting a vague Adobe PDF error, to crashing the browser. I read and did everything I could to fix this issue including updating the Adobe Professional application, updating the browser, clearing the cache, resetting the browser, doing the Hokey Pokey and turning all about. Nothing seemed to be the permanent fix for this.

Finally I realized that if you can’t fix the issue in the browser, maybe the best thing is to disable viewing PDF in the browser. I went to the Google plugin settings and disabled the built-in Chrome PDF viewer and since the Adobe PDF viewer wasn’t listed I didn’t need to disable it. Then when someone clicked on a URL to download and view a PDF on the web, instead of viewing it in the browser, it downloaded and opened up in the PDF application. This seems to work very well, and it didn’t give any errors.

I am sharing this to say that if you can’t get something working after a few years of working with the system, perhaps its best to avoid the “feature” and just do it another way. The person who needed this was happy it was viewable in the program and that she was able to see the PDF. I had done all of the suggested troubleshooting, but since she views hundreds of pdfs everyday she needed something that was rock solid.

Stories from my Past: Work isn’t everything

Work isn’t everything

I once worked at a company that had a very different culture than what I was used to. Even though it was very different, it was so much fun getting to know my coworkers and experience the culture. I did not agree with the decisions the management did, but I faithfully carried out their goals and plans. Often the goals were contradictory and when I mentioned this to my supervisor he agreed with me but said that I should still do them anyway.

Ten million children work as domestic servants: ILOOne day there was a major problem with the Internet going out, and even though the IT department and I were working on it, it wasn’t a simple fix. The problem dragged into the morning, and hours passed. Too much time passed and the entire company was disconnected from the Internet. It doesn’t matter why, but the fix took time to do. While this was being fixed I was very stressed about it, since a business failure like having no Internet is something that you get fired over. So I was helping other people as I could while my boss was doing what he needed to do to fix the situation. When I was helping someone I was upset and frustrated and one of my coworkers said to me “I know that you want things to go smoothly Brian, but work isn’t everything.” She touched my arm as a gesture of kindness and I was overwhelmed at her kindness. I was fearing the worst for the company, and myself, but she helped me put it in perspective.

Sometimes a simple word of kindness makes all the difference. Even years later I smile thinking of her kindness and hope she is happy wherever she is.